Start by verifying that the specific tip attached to the machine is the correct one for the treatment you are currently performing. You must also visually inspect the tip itself to ensure it is in good condition and free from physical damage that could impede function.
Troubleshooting non-functional tips involves a systematic check: first rule out compatibility errors and physical damage, then address potential pressure or flow issues within the system.
Verifying Hardware and Selection
To ensure the machine operates correctly, you must first confirm the physical components are appropriate and intact.
Confirm Tip Compatibility
Not every tip works for every procedure. Ensure the tip you have selected is specifically designed for the treatment you are attempting.
Using an incorrect tip can prevent the machine from delivering the expected results or suction.
Assess Physical Condition
Inspect the tip closely for any signs of wear, cracks, or deformation.
A tip in poor condition may fail to create a proper seal against the skin or disrupt the vacuum mechanism.
Troubleshooting Water Flow Issues
If the physical tip is correct and undamaged but there is no water output, the issue likely lies in the flow system.
Attempt to Prime the Probe
If water is not flowing from the handle, try "priming" the device.
Place the hydro probe on the skin and remove it slowly. Repeat this action several times to encourage water movement through the tip.
Verify Water Supply
Check the main water supply to ensure it is turned on.
If the supply is off, the tips cannot function regardless of their condition.
Check for Blockages and Leaks
Inspect the water lines connecting to the handle.
Look for any debris causing blockages or physical leaks in the line that would result in a loss of pressure.
Common Pitfalls to Avoid
When troubleshooting, it is easy to misdiagnose the root cause by skipping basic checks.
Confusing Flow Issues with Broken Hardware
Do not immediately assume the machine or tip is broken if water does not flow.
Often, the system simply needs to be primed (placed on the skin repeatedly) to re-establish the vacuum and flow loop.
Overlooking Line Integrity
Focusing solely on the tip can lead you to miss issues further down the line.
A perfectly good tip will fail if the water line feeding it has a small leak or a kink.
Making the Right Choice for Your Goal
Once you have identified the symptoms, take the following specific actions to resolve the issue.
- If your primary focus is mechanical failure: Inspect the tip for physical damage and verify it is the correct size for the treatment.
- If your primary focus is lack of water flow: Ensure the water is on, check for leaks, and try placing the probe on the skin several times to prime the pump.
Systematic isolation of the variable—whether it is the tip, the selection, or the flow—is the fastest way to restore machine functionality.
Summary Table:
| Step | Area of Inspection | Specific Action to Take |
|---|---|---|
| 1 | Tip Compatibility | Confirm the tip matches the specific treatment protocol. |
| 2 | Physical Integrity | Inspect for cracks, wear, or deformation affecting the seal. |
| 3 | Flow System | Prime the probe by repeatedly touching the skin to trigger suction. |
| 4 | Supply & Lines | Verify the water supply is ON and check lines for kinks or leaks. |
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